Table 1.1

Some essential elements of the service

  • Multidisciplinary teamwork is essential and must be backed up by modern IT

  • Listen to the patient’s needs

  • Re-evaluation of traditional roles to enable more flexible working and more satisfying jobs

  • Improved recruitment and retention of staff

  • Eliminate inequalities in service provision—both socioeconomic and regional

  • Cardiac patients should be assessed by cardiologists as a matter of course

  • High quality training and CPD are essential to produce and retain a motivated and skillful workforce. Time must be allowed for this

  • The future must not be ignored—it is essential to invest in research