Clinical Investigation
Randomized Controlled Trial of Telephone Case Management in Hispanics of Mexican Origin With Heart Failure

https://doi.org/10.1016/j.cardfail.2006.01.005Get rights and content

Abstract

Background

Disease management is effective in the general population, but it has not been tested prospectively in a sample of solely Hispanics with heart failure (HF). We tested the effectiveness of telephone case management in decreasing hospitalizations and improving health-related quality of life (HRQL) and depression in Hispanics of Mexican origin with HF.

Methods and Results

Hospitalized Hispanics with chronic HF (n = 134) were enrolled and randomized to intervention (n = 69) or usual care (n = 65). The sample was elderly (72 ± 11 years), New York Heart Association class III/IV (81.3%), and poorly educated (78.4% less than high school education). Most (55%) were unacculturated into US society. Bilingual/bicultural Mexican-American registered nurses provided 6 months of standardized telephone case management. Data on hospitalizations were collected from automated systems at 1, 3, and 6 months after the index hospital discharge. Health-related quality of life and depression were measured by self-report at enrollment, 3, and 6 months. Intention to treat analysis was used. No significant group differences were found in HF hospitalizations, the primary outcome variable (usual care: 0.49 ± 0.81 [CI 0.25–0.73]; intervention: 0.55 ± 1.1 [CI 0.32–0.78] at 6 months). No significant group differences were found in HF readmission rate, HF days in the hospital, HF cost of care, all-cause hospitalizations or cost, mortality, HRQL, or depression.

Conclusion

These results have important implications because of the current widespread enthusiasm for disease management. Although disease management is effective in the mainstream HF patient population, in Hispanics this ill, elderly, and poorly educated, a different approach may be needed.

Section snippets

Methods

Two bilingual/bicultural Mexican-American registered nurses with special training in HF provided the intervention. Telephone case management was hypothesized to decrease hospitalizations (acute care use) and improve HRQL and depression. Heart failure rehospitalization was the primary outcome variable. Other outcome variables were all-cause hospitalizations, days in the hospital (HF and all-cause), multiple readmissions (more than 1 in 3 or 6 months), acute care costs (HF and all-cause), and

Sample

With repeated measures, a sample size of 63 per group was estimated to provide at least 80% power at the 0.05 significance level to detect a small to medium effect of the intervention on HF rehospitalizations; a moderate effect could be detected with 55 per group.16 Self-identified Hispanics were identified at 2 participating community hospitals close to the US-Mexico border. Patients hospitalized with a primary or secondary diagnosis of HF, living in the community (ie, not institutionalized)

Results

The sample was elderly (72 ± 11 years), 54% female, married (60%), and poorly educated (78.4% with less than a high school education). More than half (55%) of the patients were entirely unacculturated into US society (Table 1, Table 2). Eighteen (13.4%) patients had an event (eg, HF rehospitalization or death) in the first month. Two patients had an event (1 HF rehospitalization and 1 death) before the nurse case manager could contact them or their family.

No significant group differences were

Discussion

Telephone case management provided by bilingual/bicultural registered nurses decreased acute care resource use in the intervention group, at least initially, but the difference did not reach statistical significance. These results differ from our prior study of this intervention.14 Both studies took place in the same community, with most patients enrolled from the same hospital. Both studies weaned patients from the intervention at about the same rate over the 6 months of the study. There were

Acknowledgment

The authors gratefully acknowledge Sophia Jimenez for data collection, Belia Gastelum and Lisa Costello for providing the intervention, and the administrative support provided by Sharp HealthCare and Scripps Health in San Diego, CA.

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    Funded by an outcomes research grant from the American Heart Association.

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